1. First ensure your Clipper is not in Lock Mode - Hold the power button for 3-5 seconds to lock/unlock the unit.
2. Next let’s try cleaning and oiling your Clipper.
Here is a quick video that shows you how to take apart, clean, and oil your trimmers and clippers.
Click here to watch a video on cleaning you Clippers and Trimmers
(Make sure you DO NOT submerge or drench your clipper body/motor in water.)
Only the guards and the blades can be cleaned with oil or a cleaning solution.
3. Check which symbols are on the display screen.
Battery Percent: The battery will display the percentage of battery left as a number at the top.
Lock Symbol: Look at Bullet point #1 for Lock Mode
4. No Symbols showing on the display screen? Let’s check your charger.
Please make sure you are using the original charger that came with the product.
Check to make sure there is no damage along the cord, it did not get wet, and all parts are fully inserted.
Be sure to use the wall charger as some USB ports you may try are media only and not a power source.
5. Did the Clipper get damaged with water or a fall?
You can always reach out to our customer support team, we are happy to help.